Do we need to pay a deposit?

A $250.00 USD non-refundable deposit is due immediately upon receipt of your invoice from all trainees traveling from outside Canada.  This $250.00 deposit will be deducted from your overall training fees, the balance of which will be due in full on the start date of...

What forms of payment do you accept?

We accept cash, cheque, money order, direct deposit, wire transfer, debit*, and all major credit cards**. We are not currently accepting online payments through our website. We apologize for any inconvenience. * Available in-office only. ** All credit and debit...

Can you offer training on-site at my location?

Yes! This option is available for companies who wish to train a minimum of 6 employees, in-house, at your facilities- anywhere in the world! (Please note, this option is not available to individuals.) Visit our Onsite Training page for more...

Do you offer accommodation for trainees?

As we are a Private Training Provider, we do not have a ‘campus’ for which to offer accommodation to our clients during their training. However, there are many excellent hotels and accommodations just a short distance from our facilities. For the convenience of our...

What is your cancellation policy?

Full payment of course fees are due upon arrival for the first day of the course. For international trainees a non-refundable deposit may be required, with this amount being deducted from the final invoice. Please contact ACT for details. For courses which become...